Kindly be informed that items purchased are non-exchangeable and non-refundable. It’s important to note that this policy does not impede upon customers’ statutory rights.

Refund Policy:

Thank you for choosing UK Camel Milk for your camel milk needs. Please take note of our refund policy outlined below:

  • Refund Policy Overview:
  • All sales made through UK Camel Milk are considered final.
  • We do not offer refunds, returns, or exchanges on any of our products unless the item received is damaged or defective.
  • Damaged or Defective Products:
  • If you receive a damaged or defective product, please contact us immediately upon receipt.
  • We may request photographic evidence of the damaged or defective item for assessment.
  • Upon verification, we will either issue a refund or send a replacement product, depending on your preference.
  • Statutory Rights:
  • Our no-refund policy does not affect your statutory rights as a consumer.
  • Policy Changes:
  • UK Camel Milk reserves the right to modify or update this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

Your satisfaction is important to us. Should you have any questions or concerns regarding our refund policy or any other matter, please feel free to contact us. We appreciate your trust in UK Camel Milk.

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